Full-Time Job - Hospitality: Senior Fit Sales Consultant (Windhoek, Namibia)
Senior Fit Sales Consultant
Hiring Organisation: EasyStaff Job Recruitment Agency
WINDHOEK - SENIOR FIT SALES CONSULTANT
* This position needs to be filled urgently *
BRIEF DESCRIPTION OF JOB PURPOSE:
To sell specialist, professional and competitive tailor-made trips in Southern Africa by determining clients' budget and requirements and suggesting suitable itineraries.
QUALIFICATIONS, EXPERIENCE, COMPETENCIES:
Diploma or degree in Tourism, Hotel Management or Events Management
Must have excellent oral and communication skills (German, Afrikaans and English)
Must have experience with; and a complete understanding of the German Market and Culture.
At least 2 years’ working experience within the travel industry or similar environment.
Extensive Travel and Tourism Knowledge of Southern African Destinations: South Africa, Botswana, Zambia, Zimbabwe, Mozambique and Namibia
Working knowledge of the Leisure Travel Industry
Advanced knowledge of Word, Excel, PowerPoint and proven track record in use thereof
Knowledge of the Travel writing programmes: WETU and Travelogic an advantage
Experience in the planning and execution of FIT Travel Programmes
Indepth knowledge of the demands of the German Market.
Fluent in the German Language (read, write and converse) an absolute MUST
Ability to establish and maintain effective working relationships with Clients and Suppliers.
Excellent Time Management skills
Ability to plan and organise efficiently
Ability to work overtime on weekends and public holidays and extended hours.
Ability to work according to deadlines and manage the extreme pressure of the Travel industry.
The ability to understand the clients requirement and offer the best value itinerary.
Able to problem solve and determine quick solutions.
Passionate and enthusiastic about travel.
KEY RESPONSIBILITIES OF THIS ROLE:
Design and preparation of travel itineraries in Southern Africa for FIT Clients based on the very best services that fit the clients brief, budget, needs and capabilities.
MAIN ACTIVITIES OF THIS ROLE:
Design and cost of Leisure Travel programmes within company's destination portfolio.
Ensure that the entire process which includes client brief, itinerary design, booking implementation, accounting and execution of each itinerary are in accordance with the company’s policies and procedures.
Correspond via e-mail and telephonically with clients regards the programmes offered and deal with any questions, information required, obstacles and special requirements timeously.
Encourage clients to send their enquiries to enable the opportunity to quote a suitable programme thus increasing tourism into Southern Africa.
On confirmation, makes all bookings, plan and execution of travel programmes.
Invoicing of client travel programme.
Contact suppliers and liaise with them during the planning stages and execution of the itinerary.
Manage workload efficiently and prioritise Key Clients and urgent requests.
Manage proposal response time and assist where necessary.
Offer assistance and support to colleagues.
Prepare Daily "to do" lists and send to Teamleader and Director (CVDM) with relevant comments by end of day.
Implement and Maintain Smart quoting.
Attend daily stand-up meetings.
Practice clear, concise and effective communication with clients, Management and team.
Find a solution and take immediate action on any issues, client complaints, staff requirements keeping the Teamleader informed in a structured and timeous manner.
Must have traceable references
Must be vaccinated (Covid) or willing to go for vaccination
If you qualify for this position, please forward AN UPDATED CV AS WELL AS A RECENT COLOR PHOTO to [Email address withheld to avoid spam. Please log in to see application contact details.] (NOT GMAIL) with SENIOR FIT CONSULTANT IN SUBJECT LINE
Please do not apply if you do not qualify for this position
Job Experience Level
Mid - Senior Level
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