Full-Time Job - Hospitality: Restaurant Floor Manager (Windhoek, Namibia)
Restaurant Floor Manager
Hiring Organisation: Arebbusch
Arebbusch Travel Lodge seeks a Restaurant Floor Manager to join their team on a full-time permanent basis in Windhoek.
We offer a market related compensation package (subject to qualification and or experience).
The Restaurant Floor Manager is responsible for, the day-to-day staff management and to ensure an excellent guest experience. He / She must provide leadership and strategic planning to restaurant staff in support of our service culture, maximized operations and guest satisfaction. The Restaurant Floor Manager works closely with the Restaurant Manager in line with company requirements.
Key Performance Areas:
1 Oversee the operation functions of the restaurant.
2 Hold regular meetings with other managers and staff.
3 Ensure full compliance to lodge operating controls, SOP’s, policies and service standards.
4 Ensure revenue and guest satisfaction targets are met and exceeded.
5 Costs savings.
6 Be accountable for responsibilities of Duty Managers and take ownership of all guest queries.
7 Inspect the restaurant, public areas and grounds for cleanliness and appearance.
8 Responsible for legalization, Occupational Health & Safety Act, fire regulations.
1 At least 2 years restaurant management experience.
2 First Aid Training will be an advantage.
3 Computer literate. Knowledge of Innkeeper software will be an advantage.
4 Reliability and stamina are essential - available to work if and when required by management. This might include weekends, holidays and nights.
1 Excellent interpersonal, communication and presentation skills.
2 Proven organizational and administrative skills.
3 The ability to work under pressure and ability to work in a team alongside colleagues and heads of departments.
4 Ability to problem-solves and takes initiative.
Applying for this position:
Only open to Namibian citizens.
If you are interested in this great career opportunity, please send your CV with position title as reference to:
[Email address withheld to avoid spam. Please log in to see application contact details.]
Closing date : 31 October 2019
Job Experience Level
Market Related Salary