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Full-Time Job - Hospitality: Guest Relations - Host (Windhoek, Namibia)

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Type: Full-Time | Industry: Hospitality | Location: Windhoek, Namibia | Closing Date: 25 Jul 2019

Guest Relations - Host

Hiring Organisation: Arebbusch

Arebbusch Travel Lodge is seeking to employ determined and
dynamic individuals in the following key position

Guest Relations - Host

Candidates who possess a grade 12 certificate, have good communication skills, and are bilingual in both English and Afrikaans
We are looking for determined, well spoken, ambitious individuals with great sales skills to fill these vacancies.
-When required actively listen to and resolve complaints during service
-Coordinate and manage communication between guests and staff
-Establish friendly relationships with regular clients
-Welcoming guests to the venue
-Providing accurate wait times and monitoring waiting lists
-Managing reservations
-Escort customers to assigned dining or bar areas
-Provide menus and announce Waiter/Waitress’s name
-Greet customers upon their departure
-Coordinate with wait staff about available seating options
-Maintain a clean reception area
-Cater to guests who require extra attention (e.g. children, elderly)
-Answer incoming calls and address customers’ queries
-Assist waiter staff as needed

Each CV must be accompanied by an application letter. The aforementioned documents may only be hand delivered to our offices or emailed to [Email address withheld to avoid spam. Please log in to see application contact details.]

Arebbusch Travel Lodge is an Equal Opportunity Employer and only Namibian citizens will be considered.

Only short-listed candidates will be contacted.
Closing date :23 July 2019

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