Full-Time Job - Administration: Day Trips Tour Consultant (Windhoek, Namibia)
Day Trips Tour Consultant
* Grade 12 Certificate
* Experience in MS Excell will be an advantage
*Excellent communication Skills.
* Fluent in English (Reading & writing)
* Second language will be an advantage
* Innovative and creative – capability and
* Candidate should be friendly, effective and
* Demonstrated ability to work independently and
* Must have a positive attitude
* Must have some selling skills
The employee shall be responsible for the day tour office & curio shop for Chameleon Safaris Namibia, hereinafter referred to as the company, duties shall include, but not limited to the following:
Answering of all day tour enquires via email, telephonically and in person within a specified time period of not more than 12 hours since the client has contacted the company.
Maintenance of accurate and proper records of day tour booking details, client details, clients’ safari requirements, payments outstanding and payments made.
Recording of all credit card payments ( & refunds done ) on a daily basis
Taking payments from clients prior to day tour departure, issuing of receipts, issuing of vouchers for client information.
Liaising with agents regarding general information, day tours, and issuance of invoices in an accurate and courteous manner.
Keeping Chameleon Safaris Namibia safari office copied in on all invoices raised.
Design and maintenance of standard forms required in the daily running of the day tours office.
Maintaining the online diary regarding important issues that need to be followed up including timeous payment of safari accommodation; important meetings; deposits and full payments due for safaris and any other matter as so requested to record
Management of curio shop, including monthly stock taking for stock control purposes. Liaising with management when stock running low in order to order more etc.
Management of social media platforms including Facebook/Twitter/Instagram.
Development of Chameleon Safaris blog, with 2 posts per month.
To be considered for this position, please complete the following sentence....
If i was an animal i would.....
and Why ?
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