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Full-Time Job - Retail: Boutique Store Supervisor (Windhoek, Namibia)

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Type: Full-Time | Industry: Retail | Location: Windhoek, Namibia | Closing Date: 17 Oct 2018

Boutique Store Supervisor

Hiring Organisation: Nikola Conradie Fashions

Develop, train and continuously motivate associates towards achieving and exceeding personal and category sales objectives while applying retail excellence
Demonstrate leadership by playing an active role on the selling floor, coaching and team
Manage and lead team efforts in clienteling
Meet set category and consignment % of total business goals as defined by management
Support the sales process as needed
Assist in facilitating solutions to customer issues in addition to directly managing escalated customer issues or complaints
Ensure the highest level of customer service

Policies and Procedures:
Ensure compliance with policies and procedures
Enforce all operational policies and procedures as dictated by the Retail Handbook and other related material
Perform daily reporting and analysis as directed

Visual Merchandising:
Ensure store visual merchandising standards are met and maintained
Support the Management in planning and executing any necessary changes in visual environment
Review sales frequently and take action on visual merchandising to maximize sales

Staff Training and Development:
Coach sales associates on the spot to give clear constructive feedback based on facts and observations
Assist Management by making recommendations towards the recruitment and development of associates
Identify associates training needs to be shared with the Management to implement regular category meetings
Provide training and direction to staff
Shared responsibility for P&L of the store
Maintain inventory

Who are we looking for?

3+ years of experience
Proficient computer skills
Foreign languages a plus
Ability to motivate others and build effective teams
Experience in fashion strongly preferred
Strong oral and written communication skills
Ability to mediate and negotiate to resolve conflict
Proven service orientation and customer focus skills

How to apply?
Send us a creative video under 2 minutes answering the following: Who are you? What do you like? What are you good at?
Email your submissions with your CV’s to [Email address withheld to avoid spam. Please log in to see application contact details.].

Job Experience Level

Mid - Senior Level

Salary Range

Market Related Salary

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