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Full-Time Job - Administration: Administrator (Walvis Bay, Namibia)

Bell Haven Solutions

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Type: Full-Time | Industry: Administration | Location: Walvis Bay, Namibia | Closing Date: 20 Apr 2018

Administrator

Hiring Organisation: Bell Haven Solutions

Description
Key Responsibilities and Deliverables:

Understand client/customer specific mobility needs

Read and understand specifications documents and translate them into a functional mobility application
Identify potential application flow and design problems
Create functional specification documents for new mobility projects
Create, prepare and roll out client/customer application

Ensure thorough understanding of client/customer needs through regular interaction with relevant internal and external stakeholders
Analyse client/customer data needs and requirements and technical requirements
Build mobility applications on the relevant platform to client/customer specifications
Ensure existing process improvement and optimisation
Ensure delivery of requirements within agreed timelines
Liaise with the client/customer to ensure the suitability of the model in meeting their needs
Test the application for stability, speed and spec compliance
Implement roll-out
Manage all administration related to application building

Create/collate relevant mobility admin related documentation
Document procedures/manuals/information as and when required


Provide application support to clients/customers

Provide clients/customers support on a daily basis in regards to any project related issues, user account issues, back end issues
Manage client/customer interactions and expectations
Communicate effectively with clients/customers to identify needs and evaluate alternative business solutions
Build knowledge of client/customer business and organisational objectives
Explain proposed solutions and make presentations as required
Actively build, maintain and grow strong relationships with clients/customers and internal stakeholders
Assist and provide support to resolve problems
Liaise with the client/customer to coordinate the roll-out
Write user manuals and provide training for users


Effective teamwork and self-management
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
Manage own career development by staying abreast of any technical and industry changes


Profile

Grade 12

Job Experience Level

Entry Level

Salary Range

Market Related Salary

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