Full-Time Job - Hospitality: Senior Reservationist - Windhoek (Windhoek, Namibia)
Senior Reservationist - Windhoek
Hiring Organisation: EasyStaff Job Recruitment Agency
WINDHOEK - SENIOR RESERVATIONIST
PLEASE DO NOT APPLY IF YOU DO NOT HAVE ANY EXPERIENCE IN THE TOURISM INDUSTRY AS A RESEVATIONIST
Job responsibilities include but are not limited to the following:
• Come to work with a 'can-do' attitude and a desire to give your best.
• Up selling and offering alternatives.
• Yield managing and upgrading to release more easily sell able rooms
• Building relationships with the travel trade, locally and internationally
• Responsibility in completing the entire reservations process including:
- Respond to all email and telephonic enquiries relating to reservations
- Confirm / cancel / extend / amend reservations via email and on booking system
- Collect deposit & balance payments through follow up
- Release unconfirmed bookings if no deposit is received
- Record arrivals & departures schedule... and more
• Check availability of Products/Packages with possible third party suppliers and hold reservations, and then respond promptly to the client with various options.
• Handle the pressure of being more sales focused with higher volumes of inquiries and quicker turn-around times.
• Availability checks for lodges
• Reservations for lodges on Hansa World booking system
• Producing emails, sending out booking confirmations
• Invoicing clients
• Processing credit card payments
• Cash up of credit card payments
• At least 5 years travel related experience in central reservations.
- Must have traceable references
If you qualify for this position, please forward an UPDATED CV as well as a recent color photo to [Email address withheld to avoid spam. Please log in to see application contact details.]
PLEASE DO NOT APPLY IF YOU DO NOT QUALIFY FOR THIS POSITION
Job Experience Level
Mid - Senior Level
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