Full-Time Job - Hospitality: Senior Tour Consultant (Windhoek, Namibia)
Senior Tour Consultant
Hiring Organisation: SWA Safaris
PLEASE NOTE: Applications will only be accepted where German is first or second language.
SWA Safaris is the oldest tour operator in Namibia which has been arranging customised tours in Southern Africa for more than 60 years. We are looking for an energetic person to be part of our group devision, arranging bus tours throughout Namibia, Botswanan and Vic Falls. Our team consists of nine people who serve mostly the German speaking market for individuals, groups or incentive traveller. This position is ideal for someone with a passion for the travel industry and who wants to take the next career step.
Responsibilities: (the handling of our German division)
Receiving initial requests
Dealing with consultants/clients from overseas via email and telephone
Preparing quotations for clients that best suit their experience expectations within a budget
Booking hotel rooms and lodges as per customer/consultant confirmation etc.
Booking services with suppliers, checking that confirmations and invoices are correct
Taking emergency calls
Excellent written and verbal German and English
Matric / relevant tertiary education advantageous
Two+ years’ experience as a tour consultant (advantageous)
Be well-travelled within Namibia and must have a passion for the travel industry, knowledge about Botswana is an advantage
Excellent computer skills (MS Word, Excel, Outlook)
Good typing skills
Must be able to work in a team and multitask
Job Experience Level
Mid - Senior Level
N$ 10,001 - N$ 15,000